Universitätsbibliothek
Weimar Open Access

Gerald Engelke, Otmar Schuster

• In many branches companies often lose the visibility of their human and technical resources of their field service. On the one hand the people in the fieldservice are often free like kings on the other hand they do not take part of the daily communication in the central office and suffer under the lacking involvement in the decisions inside the central office. The result is inefficiency.In many branches companies often lose the visibility of their human and technical resources of their field service. On the one hand the people in the fieldservice are often free like kings on the other hand they do not take part of the daily communication in the central office and suffer under the lacking involvement in the decisions inside the central office. The result is inefficiency. Reproaches in both directions follow. With the radio systems and then mobile phones the ditch began to dry up. But the solutions are far from being productive.…