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How to Prevent Project Knowledge Management Failures in Construction - IT Enabled Communication Perspective

  • This article discusses how the failures of construction projects could be prevented. The focus is on using IT tools in communication. The article is based on the findings of the PROLABproject. The project seeks to find solutions for how the information can effectively be used in project management, specially in construction projects, what kind of procedures help the management of the knowledge andThis article discusses how the failures of construction projects could be prevented. The focus is on using IT tools in communication. The article is based on the findings of the PROLABproject. The project seeks to find solutions for how the information can effectively be used in project management, specially in construction projects, what kind of procedures help the management of the knowledge and how the obstacles for efficient ways of administrating the information can be removed. These obstacles can be either related to use of new technology or to organization culture. The paper discusses e-mail as a medium of communication with the media richness framework (Fulk & Boyd 1991) based on the interviews done with the participants of construction projects. We found out that the emails were used in both rich way and not so rich way. Obstacles of rich use of IT communication were partly technical and partly psychological. Technology acceptance model (TAM) is used to study the actual use of emails in communication. Obstacles of the use of emails were mostly individual differences like the skills to use the system or external variables like they did not have proper software to open the attachments. Also people talked about information overload. Emails often push too much information. Keywords: IT tools, Communication, Knowledge management, Constructionshow moreshow less

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Metadaten
Document Type:Conference Proceeding
Author: Päivi Haapalainen, Marja Naaranoja, Heikki Lonka
DOI (Cite-Link):https://doi.org/10.25643/bauhaus-universitaet.1970Cite-Link
URN (Cite-Link):https://nbn-resolving.org/urn:nbn:de:gbv:wim2-20111215-1977Cite-Link
Language:English
Date of Publication (online):2004/11/09
Year of first Publication:2004
Release Date:2004/11/09
Institutes and partner institutions:Fakultät Bauingenieurwesen / Professur Informatik im Bauwesen
GND Keyword:Hochschulbildung; Entscheidungsunterstützung; Wissensmanagement; Konstruktionsfehler
Source:International Conference on Computing in Civil and Building Engineering , ICCCBE , 10 , 2004.06.02-04 , Weimar , Bauhaus-Universität
Dewey Decimal Classification:600 Technik, Medizin, angewandte Wissenschaften / 620 Ingenieurwissenschaften / 620 Ingenieurwissenschaften und zugeordnete Tätigkeiten
BKL-Classification:54 Informatik / 54.89 Angewandte Informatik: Sonstiges
56 Bauwesen / 56.03 Methoden im Bauingenieurwesen
Collections:Bauhaus-Universität Weimar / International Conference on Computing in Civil and Building Engineering, ICCCBE, Weimar / International Conference on Computing in Civil and Building Engineering, ICCCBE, Weimar 10. 2004
Licence (German):License Logo In Copyright