TY - CHAP A1 - Engelke, Gerald A1 - Schuster, Otmar ED - Gürlebeck, Klaus ED - Könke, Carsten T1 - OPENING THE RESERVE OF ECONOMIC EFFICIENCY IN LOGISTICAL AND FACILITY MANAGEMENT SERVICES N2 - In many branches companies often lose the visibility of their human and technical resources of their field service. On the one hand the people in the fieldservice are often free like kings on the other hand they do not take part of the daily communication in the central office and suffer under the lacking involvement in the decisions inside the central office. The result is inefficiency. Reproaches in both directions follow. With the radio systems and then mobile phones the ditch began to dry up. But the solutions are far from being productive. KW - Architektur KW - CAD KW - Computerunterstütztes Verfahren Y1 - 2006 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:gbv:wim2-20170327-30177 UR - http://euklid.bauing.uni-weimar.de/ikm2006/index.php_lang=de&what=papers.html ER -